On November 3, the Massachusetts Division of Banks issued a cease directive to a formerly-licensed debt collector company for allegedly operating for more than six years without a license. According to the order, the debt collecting company was a foreign company conducting business in Massachusetts with a main address in Florida. According to records maintained on file with the Division and the NMLS, the Commissioner initially issued a debt collector license to the company to engage in the business of debt collection in Massachusetts on or about January 14, 2010. In December 2012, the debt collector license expired due to the company’s failure to respond to license items placed on the NMLS account of the company. In May 2013, the debt collector license was placed into a status of “Terminated – Expired.” During an examination of a separate debt collector licensee, the Division became aware that the company continued to engage in now unlicensed debt collection activity in Massachusetts on behalf of the licensee being examined. As a result, the Division directed the company to immediately cease collecting debts on any accounts in Massachusetts until it obtained the proper license to do so. The company was also been directed to provide a complete record of all funds collected from Massachusetts consumers from January 2019 through November 3, 2022, as well as a detailed record of the Massachusetts accounts it is holding for collection. The company can request a hearing to contest the Division’s allegations and has 30 days from November 3 to request such hearing. If it does not do so or fails to appear at a scheduled hearing, it will have been deemed to have consented to the issuance of the cease directive.
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