On June 29, the Rhode Island governor signed SB 2794 into law, which amends licensing provisions related to remote employees, locations, and supervision. The bill adds definitions, eliminates certain requirements for licensees, and adds business operation guidance. Specifically, the bill, among other things, permits employees of a licensee to perform services for the licensee or act as a mortgage loan originator from a remote location, so long as certain requirements are met, which includes, among other things, that: (i) the employee is subject to the supervision of the licensee; (ii) the licensee has written policies and procedures for supervision of, and employs appropriate risk-based monitoring and oversight process of work performed by, employees working from remote locations; (iii) access to the licensee’s computer platforms and to customer information is in accordance with the licensee’s comprehensive written information security plan; (iv) no in-person customer interaction occurs at a remote location; and (v) physical records related to the licensee’s business, including consumer information, are not maintained at the remote location. The bill also establishes that a remote location shall not be considered a branch of the licensee; however, activities conducted at a remote location shall be subject to examination. The bill is effective immediately.
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